The Social Sentinel: RSS Feed

“Britain’s worst insurer” – but can you credit it?

October 22nd, 2009 — Mark

“Britain’s Worst Insurer”.  You have to click on a subject line like that, don’t you?  It was on email which arrived in my inbox this afternoon.  Lovemoney was the sender.  The title of “Britain’s Worst Insurer” went to Aviva, but the lack of any positives in the write-up was striking:
“Only a tiny 8% said Aviva was ‘ok’ [...]

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How to tell if your viral’s going to be a hit

October 20th, 2009 — Mark

We have been doing a lot of tracking looking at traffic numbers, comments, and ratings for viral videos.   The results are often disappointing.   Most “virals” don’t go viral.  A common characteristic in virals is that they are commissioned, scripted, shot and even released without any testing.  Given the nature of the internet, this is nuts.
YouTube, [...]

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Problems with social media technologies

October 16th, 2009 — Mark

In the summer Hyper Happen’s Asi Sharabi wrote an anguished post about dealing with the output from social media dashboards.  Luke Brynley-Jones, who is putting together a panel at Monitoring Social Media next month, asked me to talk about it.  At the risk of “scooping” my contribution, this is what I wrote:
My sense is that [...]

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Uncovering Connections in the Political Twittersphere

October 12th, 2009 — Monica

Twitter is emerging as a power political tool. Sysomos, a social media analytics company, recently took a deeper look at the political Twittersphere and identified the 168 most active political voices in the U.S, the U.K. and Canada. Coming out on top were

@schwarzenegger
@nansen
@gstephanopoulos
@markwarner
@latimestot

It’s an interesting list which hints at who the political influencers [...]

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Social Network Analysis: From Obscurity to Englightenment

September 29th, 2009 — Monica

Good news for data mining geeks: social network analysis is fast approaching widespread adoption, at least according to Gartner’s Hype Cycle Special Report for 2009.
Gartner’s annual report evaluates the maturity of 1,650 technologies and trends in 79 technology, topic and industry areas. Their hype cycle graphic provides a snapshot of these 79 areas, [...]

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