Dell.com offers Windows XP downgrade as “bonus”
Thursday, July 3rd, 2008Microsoft has struggled to convince users of Vista’s superiority to XP. And there continues to be a demand for the old OS. As of 1st July Windows XP is officially no longer being shipped by PC suppliers, but Dell have announced on their small business blog an ingenious way of downgrading to XP Pro after buying Vista. Gamers can also access the “bonus downgrade” for a fee of between $20 and $50. [Story from Internet News] As Will Smith remarks on the blog: shouldn’t Dell offer consumers what they are asking for, the ability to keep using what they perceive as a “superior product” - XP? Both Dell and Microsoft are playing a dangerous game by ignoring this level of consumer dissatisfaction.
