Al-Jazeera’s Listening Post interviewed Market Sentinel’s Mark Rogers about our recent case study as part of their item on the Obama Healthcare debate.
Archive for the ‘Market Sentinel’ Category
Why I’ve been so quiet
March 15th, 2008 — MarkI owe an apology for the infrequency of blog posts here over the last few weeks.
We have moved office, trebled our London-based staff and begun work on some huge new accounts.
In the meantime both my beloved stepfather John Clater and my grandmother Désirée (aka Dorny) Rogers became ill and died. Dorny was 102. [...]
Do Net Promoters predict stock price growth? Reaction
September 11th, 2007 — MarkWe shared the Dell case study showing the apparent association between customer recommendation and stock price with Peter Hutton of Brand Energy Research writes:
Thanks for sending me this.
Yes, I am familiar with Reichheld’s NPI. Curiously enough, I developed my own advocacy scale, with a net advocacy score, 12 years ago, before Reichheld came to [...]