Archive for the ‘AOL’ Category

#1 in natural search really matters

April 16th, 2007 — Mark

Being number one in natural search is important, we kind of knew that.
But just how important we probably couldn’t have said. The answer is hidden away in a Wikipedia entry about click through rates. Wikipedia links to Red Cardinal’s definitive analysis of click-through rates based on Search Engine ranking. They base [...]

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Cancelling AOL

June 26th, 2006 — Mark

Blogger Vincent Ferrari wants to cancel his AOL account. He has heard horror stories that the folks there make it as difficult for you as they possibly can. So he tapes the call. The customer service guy on the other end makes it as difficult for him as he can.
Ferrari posts the [...]

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