Author Archive: Mark

A Facebook-driven ad network?

July 28th, 2010 — Mark

Kim-Mai Cutler of VentureBeat has an intriguing piece about Facebook’s Justin Osofsky trying to win over publishers to adopting the Facebook “Like” button. He suggests, convincingly, that the Facebook data set (social connections, positive sentiment) represents an alternative ad-serving structure to Google’s keyword-oriented approach.

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Birth of the OMCAT

July 19th, 2010 — Mark

I just had an amusing email from Ashley at eConsultancy whom I had pitched Skyttle, our new on-demand, multi-lingual conversation audit tool. He thinks we should call it an OMCAT

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What is the business we are in?

June 26th, 2010 — Mark

A session yesterday reviewing recent work with the global digital group at Edelman, chaired by the great Marshall Manson and by my personal hero Tim Callington. One of the issues that came up was the really important question: what business are we in, all of us measuring, understanding, deriving actions from social media?
Are we [...]

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Rory Sutherland: worry about the detail

June 26th, 2010 — Mark

A great talk by Rory Sutherland on TED about “sweating the small stuff” – how big the impact of detail is and how hard it is for big businesses to get it right. Nice useability examples from BAA’s Terminal Five: train signs that disappear, scary lifts with no buttons.
Props to Peter York who amongst [...]

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Digital Planning for social media

May 7th, 2010 — Mark

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