The Guardian highlights an eloquent (and extremely funny) critique of Virgin’s inflight food. The letter already has 333 links according to Google. The famously media-savvy Virgin boss is said to be taking it in hand.
Open letter to Virgin Boss Branson about inflight food
January 28th, 2009 — Simon1 Response:
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This blog is mainly the work of Market Sentinel CEO Mark Rogers. We use it to review recent developments in the areas of buzz-monitoring, buzz-marketing, word of mouth, online public relations, blog marketing and related topics. Feel free to comment or email us direct-
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I posted quickly on what the PR response should be…..and all credit to them, they responded
http://pr-media-blog.co.uk/that-virgin-complaint-letter-what-should-the-pr-team-do/