Open letter to Virgin Boss Branson about inflight food
January 28th, 2009 -
The Guardian highlights an eloquent (and extremely funny) critique of Virgin’s inflight food. The letter already has 333 links according to Google. The famously media-savvy Virgin boss is said to be taking it in hand.
Filed under Richard Branson, Virgin, brand loyalty, consumer reviews by
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Mark Hanson January 28, 2009 at 4:10 am
I posted quickly on what the PR response should be…..and all credit to them, they responded
http://pr-media-blog.co.uk/that-virgin-complaint-letter-what-should-the-pr-team-do/