http://www.marketsentinel.com/blog/2007/05/dell-is-the-social-media-cure-working/ Understanding social media Thu, 02 Sep 2010 16:29:48 -0500 http://wordpress.org/?v=2.8.5 hourly 1 http://www.marketsentinel.com/blog/2007/05/dell-is-the-social-media-cure-working/comment-page-1/#comment-57 Show me the money… not the smiley faces. « ITSinsider Mon, 08 Oct 2007 23:33:20 +0000 http://www.marketsentinel.com/blog/2007/05/dell-is-the-social-media-cure-working#comment-57 [...] at Dell, how customer satisfaction is improving, etc. And, I’ve seen some reports on the before and after social media at Dell. But, I couldn’t resist the opportunity to ask a public company if this social media [...] [...] at Dell, how customer satisfaction is improving, etc. And, I’ve seen some reports on the before and after social media at Dell. But, I couldn’t resist the opportunity to ask a public company if this social media [...]

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