Today we publish a new white paper: Responding to Crisis Using Social Media. It is an update to our white paper Measuring Blogger Influence, which looked at the Dell Hell débacle and measured the role of bloggers in creating the damage to Dell’s reputation for good customer service. Dell has publicised their increased [...]
Archive for May, 2007
Tony Blair starts a channel on YouTube
May 8th, 2007 — MarkUK Prime Minister Tony Blair has started a YouTube channel. It’s pretty simple, but effective, with a simple navigation. There is an even a French-language version of his congratulations for Nicolas Sarkozy, nicely-written too.
Blogger and podcaster magazine
May 3rd, 2007 — Mark(You can click on the image to “open” the magazine)
Check out Blogger and podcaster magazine. Cover star is Robert Scoble, formerly of Microsoft. To publish a magazine about this makes sense, I guess, given the appeal of self-publishing via blog or pod. The magazine should connect with enthusiasts of all kinds; magazines [...]