Comments on: How to deal with negative online PR http://www.marketsentinel.com/blog/2006/09/how-to-deal-with-negative-online-pr/ Understanding social media Thu, 02 Sep 2010 16:29:48 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Amy Gahran http://www.marketsentinel.com/blog/2006/09/how-to-deal-with-negative-online-pr/comment-page-1/#comment-52 Amy Gahran Mon, 18 Sep 2006 19:08:04 +0000 /?p=168#comment-52 Hi. Thanks for mentioning this intriguing example of using conversational media constructively in the face of complaints. I just wrote a <a href="http://www.capturetheconversation.com/marketing-communications-business-blog/2006/09/beyond_blogs_moleskine_goes_wh_1.php">short article</a> at the Capture the Conversation blog explaining three key lessons about conversational media that PR pros and organizations can learn from this. I’d be interested to hear your thoughts. Thanks! Hi. Thanks for mentioning this intriguing example of using conversational media constructively in the face of complaints.

I just wrote a short article at the Capture the Conversation blog explaining three key lessons about conversational media that PR pros and organizations can learn from this. I’d be interested to hear your thoughts.

Thanks!

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